All ICCSD staff members have received several email notices over the past couple of months regarding our upcoming iPad update project, which will begin at the end of the school year. I’ve received a number of questions with regard to this project, and wanted to provide some overview information for those of you who use – or have students who use – iPads.
All ICCSD-owned iPads – this includes those purchased with building, department, grant, or PTO funds – must be turned in to your building office or the ESC tech center by June 1st, 2018. iPads will be reimaged and connected to our new management system, at which point they will be redeployed back to you. The purpose of this project is to bring all of our iPads under a unified management system that will allow us to easily deploy and recover application licenses, improve security and manageability, and to identify and fix problems with devices. Continue reading iPad Update: Summer, 2018
While this has been shared before, I wanted to provide a new link to our guide to getting started with the wireless video and interactive projector technologies that we’re installing in our classrooms. Ten new buildings will be brought up to the new suite beginning next year, and we’re excited to provide the support needed to make that a smooth transition.
If you run into problems following these instructions, or if there’s something that you wish we had included, please reach out to the Help Desk at firstname.lastname@example.org or x4357.
A technical limitation in Canvas does not allow two trimesters to be active at one time. As a result, district Canvas enrollment sync for third trimester is paused until Sunday evening, allowing teachers to finish second trimester grades and collect assignments without any technical problems.
This may result in students having incorrect third trimester enrollments in Canvas. PowerSchool is not impacted by this pause and students should use their PowerSchool schedule for class schedule data. Canvas enrollments should be corrected Sunday night and be ready for class on Monday morning. Canvas is working towards a solution to this inconvenience and hopes to have this problem corrected by fall. Sorry for any confusion this may cause.
I hope that this is the last network outage announcement that we’ll have for a while, but need to notify users of the ICCSD network that we will have an outage affecting all schools in the northwest quadrant of the district beginning Saturday morning at 7 AM and lasting for five to seven hours.
Affected schools include:
- Liberty High School
- Northwest Junior High
- North Central Junior High
- Borlaug Elementary
- Coralville Central Elementary
- Garner Elementary
- Kirkwood Elementary
- Penn Elementary
- Van Allen Elementary
- Wickham Elementary
This outage is due to a major fiber rerouting project that must be completed due to a property transaction by the City of Iowa City. In addition to the aforementioned schools, this outage will also affect portions of the networks of the City of Iowa City, Johnson County, the Iowa Department of Transportation, and The University of Iowa, to name a few entities.
While we were able to take steps during an earlier phase of this project to avoid outages for district facilities, that will be impossible during this phase of work. It is our hope that, upon completion, we will have no further network outages in the foreseeable future.
Earlier today (12/20/2017), ICCSD experienced a district-wide internet outage that was caused by a fiber cut that affected Iowa Communications Network sites throughout eastern Iowa.
As of 9:30pm, the ICN has repaired the fiber and service has been restored. We expect that there will be no further outages associated with this incident.
We appreciate your patience as we worked through the ICN to resolve this problem.
In advance of winter break, I wanted to share a handful of dates when we’ll have network maintenance that will affect network, wireless, and/or internet availability within the district during the break.
January 2nd, 2018
- Switch maintenance at Liberty High and Northwest Junior High will cause network disruptions in those buildings between 6 AM and 8 AM. Network and internet services may be unavailable during this time period.
- Further work will be done throughout the day in the following buildings, but we do not expect the work to result in network outages or downtime: Alexander ES, West HS, Liberty HS, Educational Services Center, South East JH, and North Central JH.
As everyone is aware, we have been experiencing some issue with the KACE (KBOX) system both in the administrator portals and the Help Desk configuration. Due to a certificate error, some people have been receiving a message that KACE is unavailable due to too many redirects within the portal. This should now be resolved. Continue reading KACE Outage Update
As I’m preparing to assist with Google-focused professional development for staff here at the ESC, I wanted to share more broadly some tips and tricks for working more efficiently and effectively within the Google G-Suite, including Drive, Docs, Sheets, Forms, Calendar, and other apps. Some of the resources below are mine and some are from elsewhere; I hope that some of these tips are helpful to you! Continue reading Google G-Suite Tips and Tricks
As I noted in a previous post, teachers can still access grades/rosters and assignment submissions for Tri 1 courses. That said, we are working with Canvas support right now on an issue that is preventing teachers from editing Tri 1 course grades in Canvas.
We hope to have this resolved soon. In the meantime, I’ll note that grades can still be entered and edited within PowerSchool.
I’ll post an update as soon as I have one.